Cloud Computing’s Bill of Rights?

Who owns rights over your firm’s data when it’s “in the cloud”, how cloud computing performance issues will be remediated, how to ensure security in the cloud, and software licensing responsibilities when working in the cloud were among six “rights of the customer” addressed in a just-released Gartner Group publication on cloud computing.

The research firm waded in to help put forth some working guidelines between cloud customers and their cloud computing providers in an technology environment that still resembles the Wild West.  Like the Gold Rush of the 19th century, expectations vary significantly and snake charmers and charlatans are numerous.

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